ADMINISTRATOR FOR CARER WELLBEING PROJECT
(OPEN TO PUBLIC COMPETITION)
ABOUT US:
Family Carers Ireland is _the _national charity supporting the **Apply
on the website**,**Apply on the website** family carers across the
country who dedicate their lives to caring for loved ones such as
children or adults with physical or intellectual disabilities, frail
older people, those with palliative care needs or those living with
chronic illnesses or addiction.
It provides a range of services and supports for family carers through
its **Apply on the website** resource centres nationwide.
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ABOUT THE ROLE:
Family Carers Ireland wish to make the following appointment;
ROLE: Administrator
REPORTING TO: Carer Wellbeing Manager
LOCATION: Cork/CHO 4
Where a physical presence is not required, the successful candidate
will work from home in line with Covid-**Apply on the website**
guidelines.
CONTRACT DURATION: One-year fixed term contract.
HOURS PER WEEK: **Apply on the website**.5 per week. Days and times to
be agreed.
The normal working hours are **Apply on the website** per week 9 am to
5.**Apply on the website** pm (Monday to Thursday) and 9 am to 5 pm
(Friday).
Family Carers Ireland has secured funding to deliver a new project ?
The Carer Wellbeing Project ? to family carers of older people in
CHO 4. The project involves triaging family carers of older people
based on risk and need, to one of three interventions: 1) Information,
Support and Guidance; 2) Carers Clinic and Caring with Confidence
Programme and 3) Intensive Wellbeing Review (using the Carers Star
assessment tool with follow-up every 2 weeks for **Apply on the
website** weeks).
The Administrator will be required to provide administrative support
to this project and support the Carer Wellbeing Manager.
DUTIES & RESPONSIBILITIES:
In this role, the successful candidate will be responsible for the
following;
_INDIVIDUALISED SUPPORTS_
* Ensure all referrals from the HSE are responded to within the
required timeframe.
* Liaise with the Carer Wellbeing Manager to book carers in for
assessment and interventions.
* Liaise with family carers and the HSE, as appropriate, to inform
them of arrangements made for supports.
* Provide information to family carers by phone / email or post as
required.
* Complete the administrative duties required to support the Carer
Wellbeing Manager to refer the carer to agreed interventions ? this
may involve referral to counselling, referral to respite services etc
* Manage bookings for education programmes for carers engaged in the
project.
_FINANCE_
* Comply with all internal processes for the processing of invoices,
and work closely with the finance department to ensure accuracy of
same.
* Ensure purchasing is in line with the Organisation?s policies.
_ADMINISTRATIVE DUTIES_
* Perform administrative duties and provide support to the Carer
Wellbeing Manager ? this may include typing, photocopying, filing
and contacting people via phone, email or text.
* Check the project email inbox and respond or escalate queries as
required.
* Manage any post associated with the project.
* Create and maintain files in line with policies and procedures.
* Enter data from the project onto agreed spreadsheets.
_SYSTEMS AND DATABASES_
* Enter data onto the Organisation?s CRM / Carers Outcome Star
system as required.
* Set up online appointments / education programmes as required.
* Use the finance system to generate POs and other systems required
by the Organisation e.g. MS Teams, HR Locker etc.
_EMERGENCY CARE SCHEME_
* Support the administration of the Family Carers Ireland Emergency
Care Scheme in relation to the family carers involved in the Carer
Wellbeing Project.
_REPORTS_
* Compile data for inclusion into monthly activity reports.
_PERFORMANCE MANAGEMENT_
* Carry out your position and responsibilities in line with the
Organisation?s values, policies, procedures and processes.
* Undertake all reasonable work instructions in a timely and
professional manner.
* Actively participate in performance management initiatives.
* Ask questions to clarify understanding of job expectations,
communications, projects and other workplace initiatives.
* Manage time effectively to deliver on tasks assigned.
* Practice self-care and open communication.
* Attend team meetings and events.
_HEALTH SAFETY AND ENVIRONMENTAL_
* Ensure the Organisation?s Health and Safety policy and procedures
are adhered to and carry out your roles and responsibilities as
detailed in the relevant policies and procedures.
* Report and engage in the investigation of any safeguarding issues,
Children First concerns or complaints as per the Organisation?s
procedures.
_POLICIES & PROCEDURES_
* Adhere to the Organisation?s policies and procedures.
_OTHER DUTIES_
* Undertake other duties as may be required and assigned by the
Organisation from time to time.
ROLE CRITERIA:
The ideal candidate will have the following qualifications, skills and
attributes:
* Leaving cert (or equivalent) and pursued further studies in Office
Administration or IT;
* At least 2 years? experience working in a busy office
environment;
* Experience of working remotely;
* The ability to prioritise tasks and work within a dynamic
environment;
* Excellent IT Skills- mainly MS Word, Excel, Outlook, and
experience setting up video calls through platforms like Zoom;
* Flexibility in attitude and approach to the job and a willingness
to help others;
* A reflective approach to their work and a willingness to learn and
desire to implement a culture of continuous improvement;
* A strong work ethic with excellent attention to detail;
* Effective time management skills and organisation skills with the
ability to manage multiple activities and keep stakeholders informed;
* Excellent communication skills;
* The ability to work autonomously and within a team;
* Fluency in English (written and verbal);
* Have experience working in a highly confidential environment.
APPLICATION PROCESS
Applicants are invited to submit their up-to date CV and cover letter
to **Apply on the website** no later than **APPLY ON THE WEBSITE** PM
ON WEDNESDAY, DECEMBER 9TH **APPLY ON THE WEBSITE**.
It is intended that interviews will be held WEEK COMMENCING DECEMBER
**APPLY ON THE WEBSITE**TH for shortlisted candidates.
_FAMILY CARERS IRELAND IS AN EQUAL OPPORTUNITIES EMPLOYER_
We need : English (Good)
Type: Permanent
Payment:
Category: Health
